Keller Williams Agent Training: SHIFT Your Real Estate Business Into High Gear with Twelve Tactics for Tough Times(Tactics 4-6: Find The Motivated, Lead Capture and Conversion & Internet Lead Generation )

TWELVE TACTICS FOR REAL ESTATE AGENTS IN TOUGH TIMES

TACTICS(4-6)

Tactic #4. Find The Motivated

Know the Numbers – Your Numbers and the Market Numbers
The Minute Key Signs Show Up: Ramp up your lead generation and change your messaging!
As leads become fewer you must: Attract more, get to them first and convert them faster!
Your messages must be appropriate to the conditions.
Make more direct offers that will attract responses.
Do the sellers you are talking to really need to sell? Will they price their home to sell? Will they get it in the proper condition?
Do the buyers really need and want to buy? Are they going to listen to you? Do they understand that there are good buys in every market?

Own The Outcome:

You can never be sure what it will take to find enough motivated clients to achieve your numbers.
Be willing to do whatever it takes.
The easy business will have disappeared.
Start with no spending.
Play ‘red light, green light’
Hold lead generation expenses accountable.

Two Truths:

Lead generation does not have to cost you money!
Offer-response messaging will get the best results in the shortest time.
Get proactive with direct prospecting. First to those you know, second to those who have indicated a need and third, to those who have contact you.
GIVE THIS EFFORT AT LEAST THREE HOURS A DAY!!!

Your Message Matters:

Get in the Path of Business:

Tactic #5. Getting to the Table That Matters – Lead Capture and Conversion

The bigger truth about lead generation is that it is actually ‘lead conversion’.
Leads are scarce-so conversion becomes critical.
It is a 3 step process: Capture-Connect-Cultivate.

The Two Battles:

Capture:

Your capture system will insure that you get enough information from the lead that you can contact them.

Connect:

Your connection system will generate a timely, scripted response, which will naturally lead to a conversion, which then allows you to assess their needs and establish a relationship.

Cultivate:

Your cultivation system will record your follow-up contacts, assure the building of relationships, and keep you on the path to appointments.

The Conversion Process:

The three C’s of conversion – Capture, Connect and Cultivate – deploy both scripts and systems.
The only question will be which comes first.

Tactic #6. Catch People in Your Web – Internet Lead Generation

If people visit your websites and you never know who they are, what has it gained you?
Many agents get caught up in the internet excitement and don’t really think clearly about their strategy.
They become frustrated at what it is costing them and how little business they are converting from it.
If they don’t leave any trail you can follow, they’re just a ship passing in the night.
Be sure your site has a way for the consumer to register and a reason to do so.

Baiting The Hook:

You have to give them a reason to register.
Your site must have ‘thin bait’ that attracts people to your site and keeps them there for a while.
Then you must offer something more, the ‘fat bait’ for them to want to register.
Once they have registered, fast response is critical.
You ca use email and text messaging.

Long Term Cultivation:

Today’s buyers begin their research early.
Your systems will need to be able to retain and grow these relationships with a sustained effort.
But, don’t assume that it will always take a long time or many contacts.
Check their pulse and get them started on the active search process.

Return on Your Lead Generation Investment – The Truths:

The cost-per-lead converted is not very different from most of the fundamental lead generation approaches.
Internet lead generation does not cost less.
Technology and the internet are no longer a choice.
Their relative importance, position, and cost in your lead geneeration program is a choice.